WHERE CAN I BUY MAKE UP FOR EVER PRODUCTS?
MAKE UP FOR EVER products are sold on this website, MAKE UP FOR EVER Boutiques, Sephora stores, Sephora.co.id, Lazada, and Zalora. You can shop our complete product range here on this website and at any MAKE UP FOR EVER Boutique.
DO YOU ACCEPT INTERNATIONAL ORDERS?
Unfortunately, we cannot accept any international orders.
WHAT IF I PLACE AN ORDER AND THE ITEMS IS OUT OF STOCK?
The item will automatically be removed from you order. You will not be charged for this item.
HOW DO I USE A PROMO/COUPON CODE?
To redeem a promo/coupon code, simply enter your code in the text box marked “a promo/coupon code” on the payment options section of the checkout process. Promotional offers with no codes required will be applied to the order if the order meets the requirements of eligibility. When a code is accepted, it will be displayed on the order review/summary page. Important note: One (1) promo/offer code may be used per order. This may include automatic offer codes. Promotional offers and discounts may not be applied to Pro (Backstage Cardholder) orders.
HOW MANY PROMO/COUPON CODES CAN BE USED PER ORDER?
One (1) promo/offer code may be used per order. This may include automatic offer codes. Promotional offers and discounts may not be applied to Pro (Backstage Card holder) orders.
WHAT PAYMENT IS ACCEPTED ON MAKEUPFOREVERID.COM?
At MAKEUPFOREVERID.COM we accept the following credit cards for payment: VISA and Mastercard. We also accept payment via nank transfer. All orders may be subjected to review and approval by our customer service team.
HOW CAN I TRACK MY ORDER?
After the order has shipped, your tracking number will be notified by our courier, Ninja Express, through SMS or Email.
CAN I MAKE CHANGES TO MY ORDER ONCE IT HAS BEEN PLACED?
Unfortunately, no. Once an order has been placed, and you have received your confirmation email, we are unable to make changes to items on the order or order details. Once an order has begun processing for shipment, any changes must be initiated and facilitated via return or exchange.
DAMAGED AND DEFECTIVE PRODUCTS
When your MAKEUPFOREVERID.COM order arrives, please inspect the package for any damage or defects. It is normal for the shipping package to show some wear, however, if you think a product in your shipment is damaged or defective, please contact us immediately at backstage@makeupforever.co.id. Please provide the order number along with your email address and phone number for fastest service. To ensure prompt resolution, please keep the original shipping package and the damaged or defective product for inspection. If, after having examined the product, we confirm that it is damaged or defective, we will provide you instructions for returning the damaged or defective product to us at our expense and issue a refund or exchange. Your original shipping and handling charges will not be refunded, however, any replacement for a damaged or defective product will be shipped to you free of charge.
WHAT INFORMATION CAN I SAVE IN MY ACCOUNT?
As a registered user of the website, you can save shipping, billing and credit card information. You can remove your collected information at any time.